Frequently Asked Questions

When are we going to sign the contracts?

The contract will be signed in person upon your arrival in September. It outlines your responsibilities regarding the provided kit and any other devices you may have access to, as well as the rules for obtaining the scholarship. Additionally, it covers the regulations related to your presence in the facilities during activities, ensuring a safe and productive experience on our campus.

Is the Academy a remote or in-person experience?

The Academy offers an in-person learning experience. Classes will be held at the Apple Developer Academy, University of Naples Federico II, located at the San Giovanni a Teduccio Campus, Corso Nicolangelo Protopisani 70, Naples, Italy. Attendance is mandatory for all in-person classes, and participants must meet the minimum attendance requirement of 80% of the scheduled hours.

How do I get to the Apple Developer Academy?

The easiest way to reach the campus is by taking Metropolitan Train Line 2 and alighting at “Napoli San Giovanni Barra,” or by boarding any regional train heading south to Salerno from Pozzuoli, Campi Flegrei, or Stazione Centrale. Additionally, two tram lines serve the area: Line 4 from Piazza Municipio and Line 2 from Poggioreale/Corso Garibaldi, both stopping within 200 meters of the campus. The closest bus to the Academy is No. 154, departing from the city center.

Where and how do I receive the equipment?

Equipment will be loaned to students at the start of the academic year upon their arrival at the Academy. Students are expected to care for the devices assigned to them. Your student kit will include an iPhone and a MacBook. This year, kit distribution and setup sessions are scheduled for September 20 and 21, with students invited to select from available time slots. Additionally, throughout the academic year, there will be opportunities to borrow other test equipment from our centralized loan pool.

How will the Academy communicate important information?

Official and administrative updates will be communicated via email (developeracademy@unina.it) or the official website (www.developeracademy.unina.it), or both. Specific communication channels will be established for admitted students during the pre-academy period to provide practical details about the program.

How can I resolve all my bureaucratic issues before arriving and while I’m in Italy?

Being an international student can be both exciting and challenging. That’s why the International Welcome Desk (IWD) exists: to provide students with the support they need during this transition. The IWD is here to assist you with essential administrative and logistical matters, helping you settle in and feel at home in Naples.

International Welcome Desk (IWD) – University of Naples Federico II

Services Provided by the IWD:

Italian tax code (Codice Fiscale) application
Request and renewal of residence permit
Health care support
Accommodation service
Other information
Opening a bank account

I am a non-EU student. Will I be able to get a VISA?

In order to obtain your VISA, you will need to have a signed certificate of admission as proof of enrollment in our program. The issuance of a student visa (Type D – multiple entry) for non-EU citizens requires an early request to the relevant Italian Consulate, both for procedural guidance and appointment scheduling. We strongly recommend contacting the consular office well in advance to understand the specific requirements and processing times. To be eligible for a visa, applicants must be at least 18 years old before the start of the program and their arrival in Italy. Additionally, all candidates must complete the Universitaly portal registration as part of the pre-enrollment process, which is essential for validating admission prerequisites. The approximate cost of the visa application is €50, excluding any additional service fees charged by the consulate. Processing times typically range from 60 to 90 days, so it is crucial to apply as early as possible to avoid delays in enrollment and travel arrangements.

How can I get a proof of accommodation for VISA purposes?

Italian Consulates require proof of accommodation as part of the VISA application process. You have the option to either book an accommodation on your own, such as a hotel/hostel, or obtain an accommodation certificate through the IWD Accommodation Services. If you choose to use IWD services, please feel free to contact the International Welcome Desk for assistance in securing the necessary documentation.

What is the Tax Code (Codice Fiscale) and How to Apply for it?

The Codice Fiscale (Italian Tax Code) is a 16-character alphanumeric code uniquely assigned to each individual in Italy. It is an essential identification tool used in various administrative, financial, and legal procedures, such as:

Signing a rental contract for accommodation.
Opening a bank account and carrying out financial transactions.
Enrolling in the National Health Service (SSN) and obtaining a health card.
Completing any official paperwork related to taxation, employment, or public services.

Who Issues the Codice Fiscale?

The Agenzia delle Entrate (Italian Revenue Agency) is the only official authority that issues a valid Codice Fiscale. In some cases, students may be automatically assigned a temporary tax code upon university registration, but this is not officially recognized for legal and financial purposes unless it has been issued by the Revenue Agency on official letterhead. A valid Codice Fiscale is also printed on Italian health cards (Tessera Sanitaria) if requested.

How to Apply for the Codice Fiscale?

Non-Italian residents can obtain a Codice Fiscale through:

1. Italian Diplomatic Representations (Embassy/Consulate) – You can apply for it before arriving in Italy.

2. Directly in Italy – Upon arrival, you can request it at the Agenzia delle Entrate (Revenue Agency) offices by presenting:

Passport or valid identification document
Visa
Acceptance letter of the University (The International Welcome Desk), which provides assistance with the application process via an online platform.

For a smoother process, we recommend requesting the Codice Fiscale as early as possible, as it is a fundamental document for various procedures during your stay in Italy.

How to apply for the Residence Permit?

If you are a non-EU student and you have a D-Type Italian VISA FOR STUDY you must apply for a residence permit for study purposes within 8 working days from your arrival in Italy. The first step in order to apply for the Residence Permit will require the following documents:

Passport
Visa
Acceptance/Invitation letter issued by the University

Upon your request on isu-services.it website, contact the International Welcome Desk to arrange a meeting: they will explain the procedure, required documents and payments.

How can I get Health Care support?

Italy provides public health care services through the Servizio Sanitario Nazionale (SSN), ensuring access to medical assistance for both EU and non-EU students.

For EU Students

Students from European Union (EU) countries can access medical care in Italy under the same conditions as Italian citizens if they possess a European Health Insurance Card (EHIC – TEAM). This card entitles them to:

General medical assistance, including access to a family doctor (medico di base) and public or contracted health facilities.
Direct healthcare services, with only the co-payment fee (ticket) required for certain treatments, which is non-refundable.

However, the EHIC does not replace full health insurance, as it covers only medically necessary treatments during a temporary stay. Students are advised to consider additional private health insurance for broader coverage.

For more details on the EHIC and how to obtain it, visit the European Commission’s official website:

🔗 EUROPA – Your Europe: European Health Insurance Card (EHIC)

For Non-EU Students

Non-EU students must have valid health insurance in Italy for the entire duration of their stay. This can be obtained through:

1. Enrollment in the Italian National Health Service (SSN)

The annual cost is €700, covering the entire calendar year (January 1 – December 31), regardless of the enrollment date.
Registration allows access to public healthcare, including a family doctor, emergency services, and hospital treatments under the same conditions as Italian citizens.

2. Private Health Insurance

The policy must be valid in Italy and cover illness, accidents, and maternity for the entire duration of the study program.
The insurance must comply with Schengen visa requirements, providing a minimum coverage of €30,000.• Students opting for private insurance should carefully review the terms and conditions, ensuring they understand how to access medical care when needed.

For more details on SSN enrollment and procedures for international students, visit the Italian Ministry of Health website:

🔗 PNRR – Italian Healthcare for EU and Non-EU Citizens

It is mandatory for non-EU students to have valid health insurance to obtain a student visa. It’s strongly recommended securing the necessary health coverage before arriving in Italy to ensure uninterrupted access to healthcare services during your studies. In order to have more information regarding this service, you can refer to the International Welcome Desk.

How can I open a Bank Account?

In order to open a bank account in Italy, students must provide the following documents:

Italian tax code (Codice Fiscale)
Proof of accommodation (required for EU students)

For non-EU students:

Entry visa
Residence permit application receipt
Some banks may also require the issued residence permit before allowing account activation.

Physical Banks in Italy

If you prefer a traditional (physical) bank, the following are among the most popular options:

Intesa Sanpaolo – Banco di Napoli Spa, Via Toledo, 396, 80132 Napoli
A special desk for Academy students is being arranged at a nearby branch for easier account opening.
Unicredit – Piazza Giovanni Bovio, 22, Napoli
Poste Italiane (Postepay Card Option) – Corso S. Giovanni a Teduccio, 285, 80146 Napoli

Virtual Banks

For students looking for a more flexible and efficient banking solution, virtual banks can be an excellent alternative. Unlike traditional banks, they often provide services in multiple languages and have more streamlined processes for international students. Some options include:

Revolut – A digital banking service offering multi-currency accounts and international transfers with ease.
N26 – A widely used mobile bank that allows account management from anywhere in Europe.

Key Distinction: While physical banks may have limited English-speaking support, virtual banks often provide multilingual assistance and more user-friendly online banking options. In order to have support in opening a bank account, you can refer to the International Welcome Desk that will assist you in choosing the best option according to your needs.

How can I find accommodation?

The IWD Accommodation Service ensures secure housing that meets legal standards. It includes:

Market Offer Survey: Identifies suitable accommodations through a detailed market survey.
Real Estate Information Verification: Verifies housing conditions and suggests improvements.
Front Office and Language Assistance: Provides immediate support for housing inquiries, assisting with both online and offline searches, plus language consultancy.
Legal Assistance for House Contracts Registration.
Short Term Accommodations: Offers information on hotels and other short-term options at discounted rates.

For inquiries, contact accommodation.na@internationalwelcomedesk.it or WhatsApp +39 324 594 7719

Dedicated Online Booking Portal: WWW.STUDENTSACCOMODATION.IT

The portal allows users to easily enter their personal details and preferences, whether they are searching for a single accommodation or for a group of people who already know each other. All available accommodations listed on the platform are verified and meet high-quality standards, ensuring that users can make well-informed decisions even without viewing the property in person. Once a choice is made, users can secure their accommodation by paying the first month’s rent.

Please Note

If you’re unable to find accommodation through the IWD portal, we recommend using trusted search engines like idealista.it or immobiliare.it, or working with a recognized real estate agency. We strongly advise against using Facebook groups, Instagram, or WhatsApp groups, as these platforms are often linked to scams. Always avoid making advance payments to bank accounts without consulting the IWD first.

Which SIM CARD is the best option for me?

If you have a European SIM card, you can use it in Italy without roaming charges under the “Roam like at home” plan, but it’s meant for short stays. Mobile companies apply a “fair use policy” depending on your contract. If you want an Italian SIM card, you can choose from major operators like Vodafone, TIM, and Wind 3, or alternatives like Ho, Kena Mobile, and Iliad. If you need support you can contact the International Welcome Desk.

How can I reach Naples?

From Naples Airport to the City Center

If you land directly at Naples Airport, you can take the Alibus bus, which connects the airport to the central train station in about 20 minutes, depending on traffic. The ticket costs €5.00.

From Roma Fiumicino Airport to Naples City Center

If you’re flying into Fiumicino, you can either take the “Leonardo Express” train to Rome’s central station (about 45 minutes), and then switch to another train to Naples, or take the “Fiumicino Express” bus, which goes directly from the airport to Naples central station. The bus ticket costs about €30.

For train bookings, visit:

For bus bookings, visit:

Fiumicino Express

Where can I get the transportation card?

You can buy an annual student train pass called Unico Campania. The pass is valid for 12 consecutive months, starting from the first day of the month. It allows unlimited use of Metro lines 1 and 2, some buses, and trains. You can buy the pass online and have it delivered to your address, or pick it up at an Unico Info point. The cost of the pass varies based on your financial situation (e.g., income, residence, or travel destinations).

For more information:

Unico Campania

If you need help you can contact the International Welcome Desk that will assist you.

How can I access IWD services?

You can access the International Welcome Desk through multiple channels:

1. Website & Email Support

For general inquiries and assistance, visit:

https://www.isu-services.it/it/universities/universita-degli-studi-di-napoli-federico-ii

Email contacts:

General inquiries & immigration support: appleac@internationalwelcomedesk.it
Accommodation service: accommodation.na@internationalwelcomedesk.it

You’ll be able to access the services on the IWD web app that will be available soon. STAY TUNED!

2. Face-to-Face & Virtual Meetings

You can visit the IWD office at: Piazza Santa Maria La Nova, 12 – 80134 Napoli (First Floor on the Left)

Office Hours:

Monday, Wednesday, and Friday: 10:00 AM – 2:00 PM
Tuesday and Thursday: 10:00 AM – 4:30 PM

Contact Numbers:

Main Line: +39 081 0482669
Whatsapp number for the Accommodation Services: +39 324 59 477 19
Whatsapp number for the Immigration & General Information: +39 388 09 871 38

Online Support: You can schedule a virtual meeting by searching for: appleac@internationalwelcomedesk.it

Safety Tips

Avoid small betting tables on the streets and people trying to sell you a computer, tablet, or smartphone for around €50—they will give you a brick in the original box! Some areas may have pickpockets or potential thieves, especially on buses. Avoid showing your gadgets like phones or watches. Try not to look disoriented. Never use unlicensed taxis, as they tend to be more expensive. Always be extra cautious when crossing streets—drivers in Naples have their own (often dangerous) rules!

Wishing You an Amazing Time in Naples!

We hope you enjoy your stay here in Napoli and all the wonderful experiences that it offers. Explore the historical center, visit castles and the breathtaking sea (but remember, don’t swim near the port!). Discover the hidden gems of Posillipo and its stunning beaches, taste the world-famous pizza, enjoy the rich aroma of coffee, and indulge in delicious pastries. There’s no shortage of experiences waiting for you!

Enjoy your stay and make unforgettable memories!